Privacy Policy

Last Updated: October 2026

At AutoPryme, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you when using our website.

By accessing or using our website, you acknowledge that you have read this Privacy Policy.

1. Who We Are

AutoPryme is an online automotive parts store specializing in selected components for BMW, Mercedes-Benz, and Toyota vehicles.

Our website address is:

https://autopryme.com

For privacy-related enquiries, you can contact our team through the Contact Us page on our website.

2. Information We Collect

We may collect personal information when you browse our website, create an account, place an order, subscribe to our newsletter, or contact our support team.

Depending on how you use our website, the information collected may include:

  • Full name.

  • Email address.

  • Phone number.

  • Billing and shipping addresses.

  • Order details and purchase history.

  • Account login information.

  • Messages and enquiries submitted through our contact forms.

  • Vehicle information voluntarily provided to help identify compatible automotive parts.

We may also collect certain technical information, including your IP address, browser type, device information, and website usage data.

3. How We Use Your Information

We use collected information for legitimate business and operational purposes, including:

  • Processing and managing customer orders.

  • Confirming purchases and sending order notifications.

  • Arranging shipping and delivery.

  • Providing customer support.

  • Responding to product enquiries and compatibility questions.

  • Managing customer accounts and wishlists.

  • Processing refunds, returns, and exchanges.

  • Sending newsletters and promotional communications where permitted.

  • Improving website functionality and customer experience.

  • Detecting fraudulent activity and protecting website security.

  • Meeting applicable legal and regulatory obligations.

We do not intentionally collect more personal information than is reasonably necessary for these purposes.

4. Payments and Payment Information

AutoPryme may offer different payment methods through third-party payment providers or approved alternative payment arrangements.

Payments may be processed through external payment services, including card processors or other payment providers made available at checkout.

For alternative payment methods such as Zelle, Cash App, or Bitcoin, customers may need to contact our support team for payment instructions.

We do not intend to store complete payment card details on our website. Payment information may be collected and processed directly by the relevant payment provider under its own privacy and security policies.

Customers should only use payment instructions provided through our authorized support channels.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality and provide a better shopping experience.

Cookies may be used to:

  • Remember items in your shopping cart.

  • Maintain your login session.

  • Save account and website preferences.

  • Support checkout and payment functionality.

  • Understand how visitors interact with our website.

  • Improve website performance and security.

Some cookies are essential for the website to function correctly, while others may be used for analytics or marketing purposes.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality, including shopping cart and checkout features.

6. Customer Accounts

If you create an account on AutoPryme, we may store the personal information you provide, including your name, email address, phone number, billing information, shipping information, and account preferences.

You are responsible for maintaining the confidentiality of your login credentials.

You can access and update certain account information through your account dashboard.

7. Order and Purchase Information

When you place an order, we collect and retain information necessary to process and manage your purchase.

This may include:

  • Products purchased.

  • Order numbers and transaction details.

  • Billing and delivery information.

  • Payment status.

  • Shipping and tracking information.

  • Customer communications relating to the order.

This information helps us fulfil orders, provide support, manage returns, and maintain appropriate business records.

8. Newsletter and Marketing Communications

If you subscribe to our newsletter, we may use your email address to send information about:

  • New automotive parts and product arrivals.

  • Special promotions and offers.

  • Store updates and announcements.

  • Relevant automotive product information.

You can unsubscribe from promotional emails at any time using the unsubscribe link included in the email.

Unsubscribing from marketing communications does not affect essential transactional messages relating to your orders or account.

9. Third-Party Services

Our website may use third-party services to support its operation, including:

  • WooCommerce for online store and order management.

  • Payment providers for payment processing.

  • Shipping and delivery providers for order fulfilment.

  • Email and newsletter services for customer communications.

  • Website hosting and security providers.

  • Analytics services, where configured.

These third parties may process certain information as necessary to provide their services.

Their handling of personal information is governed by their respective privacy policies and applicable agreements.

We do not sell customers’ personal information to third parties.

10. Embedded Content from Other Websites

Our website may contain embedded content, links, or integrations from external websites and services.

Examples may include videos, maps, images, or other third-party content.

When you interact with embedded content, the external provider may collect information about you, use cookies, or track your interaction in accordance with its own privacy policy.

We encourage visitors to review the privacy policies of external websites they access.

11. How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing customer support, maintaining business records, and meeting legal obligations.

Order and transaction records may be retained for longer periods where required by applicable tax, accounting, or other legal requirements.

Customer account information may be retained while the account remains active or until deletion is requested, subject to applicable legal retention requirements.

12. How We Protect Your Information

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

These measures may include access restrictions, website security tools, secure connections, and appropriate hosting and data management practices.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

13. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of certain personal information.

  • Request a copy of your personal information.

  • Object to or restrict certain processing activities.

  • Withdraw consent where processing is based on consent.

  • Opt out of marketing communications.

To exercise an applicable privacy right, contact our support team through the Contact Us page.

We may need to verify your identity before processing certain requests.

14. International Data Transfers

Some third-party service providers used by our website may process or store information in countries other than your country of residence.

Where personal information is transferred internationally, we will take appropriate steps to ensure that such transfers comply with applicable data protection requirements.

15. Children’s Privacy

Our website and services are not intentionally directed at children under the age of 13.

We do not knowingly collect personal information from children under 13 without appropriate authorization where required by law.

If you believe a child has provided personal information through our website, please contact us so that we can review the matter.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, third-party services, or applicable legal requirements.

Any updates will be published on this page with a revised Last Updated date.

We encourage visitors to review this page periodically.

17. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the personal information we handle, please contact us through our website’s Contact Us page.

Website: https://autopryme.com

AutoPryme — Automotive Parts You Can Count On.